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Once loaded the eXtremeCRM event to your list of conferences. Now you are ready to go.

 


Here is your ACTION PACKED Lineup for eXtremeCRM 2013 Anaheim!

A few tips to viewing the agenda:
•   In many timeslots you will see more than one session, which are running concurrently to provide you with a choice of sessions to attend.
•   Click on each session title to review the specifics. 
•   Selecting the Track Heading, you will go directly to a page displaying just those track-specific sessions.



Please Note: The agenda is subject to change. Please check back frequently for the most recent agenda.
    Sunday, November 3
9:00 - 5:00 ClickDimensions Training   eXecutive Summit
9:00 - 5:00 Silverpop Training   Owners | C Level
9:00 - 5:00 Power Up Your CRM Sales - How to Find, Qualify, and Close Profitable CRM Projects   12:00 - 6:00 PM
See Separate Agenda
7:00 - 9:00
Dinner - Invite Only
9:00 - 4:30 Making Your Website Work for You! Building a Total Online Presence  
9:00 - 5:00 App Challenge   
5:30 - 7:00 Registration and Partner Reception in the Expo Village  
    Monday, November 4
8:00 - 8:45   Breakfast 
8:00 - 7:00   Expo and Microsoft Help Desk Open
8:45 - 10:30   Opening Keynote: IT'S SWAGGER TIME!

Connor Marsden, Microsoft
10:30 - 11:00   Coffee Break
Tracks   Accelerate   Market   Sell    Demo   Deploy   Extend   eXecutive Summit
Audience   Practice Development   Marketers   Sales Professionals   Sales Engineers   Consultants   Developers   Owners | C Level
11:00 - 12:15   Understanding the Microsoft Dynamics CRM Opportunity

Christine Zmuda, Microsoft
  Partner Showcase - From the Trenches - Learn What Works

Donna Krizik, Crestwood
  The Buyer is in Control - Leverage Sales Psychology to Influence the Unconscious Buying Process

Mark Stuyt, Neural Selling
  Leveraging Demo Builder to Streamline Microsoft Dynamics CRM Demonstrations

Bart Sneary, Avtex
  OData - For the Functional Consultant

Josh Behl, Summit Group Software
  Web Client Enhancements in Microsoft Dynamics CRM 2013

Joey Peng, Microsoft
Joey Peng
  Day 2:

See Separate Agenda
      Identifying and Talking to CRM Decision Makers

Rick McCutcheon, Adxstudio
    Real-life Leading Lessons and Best Practices for Enterprise Deployments Using Microsoft Dynamics CRM Online

Kevin Bowling, Microsoft
  Advanced JQuery and ODATA in Microsoft Dynamics CRM 2013

Richard Riddle, Columbus
 
12:15 - 1:15   Lunch & ISV Showcases  
12:30 - 1:00   ISV Showcases  
  Professional Services Automation for Microsoft Dynamics CRM 2013

Martijn van der Hoeden, Assistance Software
  What Marketing and Sales Enablement Pros Really Care About in a CRM

Rebecca Rosen, Sales Enabled
  Tools and Techniques for Better Marketing with Microsoft Dynamics CRM

Matt Wittemann
  Sales & Finance Not Getting Along? Get Connected with Easy ERP Integration in the Cloud!

Pierre Hulsebus, Scribe Software
  TKDialogs: How to Increase User Adoption and Minimize CRM Licensing Costs

Joe Cassidy, Team Knowledge Ltd
  Field Service Optimization

Chad Niswonger, WennSoft
 
Tracks   Accelerate   Market   Sell    Demo   Deploy   Extend  
Audience   Practice Development   Marketers   Sales Professionals   Sales Engineers   Consultants   Developers  
1:15 -2:30   How to Make Money as a Microsoft Dynamics CRM Partner

Mike Holland, Management Advisory Systems. Corp
  Developing an End-to-End Marketing Campaign

Dan Kraus, Leading Results

Michelle Horn, Leading Results, Inc
  Building an Industry Focused CRM Practice with a Spotlight On Professional Services

Christine Zmuda, Microsoft

Ted Kempf, Microsoft
  Harnessing Social Technologies with Microsoft Dynamics CRM

Kishore Mantravadi, Microsoft
  Architecting & Estimating the Customer's Solution in Microsoft Dynamics CRM 2013

Dustin Domerese, Dynamic Consultants Group
  Application Lifecycle Management (ALM) for CRM Projects - Part I

Shan McArthur, Adxstudio
 
      Do You Have a Sales Process & Are You Managing it in CRM?

Chris Jennings, Sandler Training

Mike Springer, PSC Group, LLC
    Identity Federation and CRM Online

Kevin Bowling, Microsoft
   
            Mobility Options for Microsoft Dynamics CRM 2013

Elizabeth Steinke, Microsoft
   
  Coffee Break  
3:00 - 4:15   To IP or Not to IP: Making Decisions About IP and Industry Solutions

JC Quintana, Hewlett-Packard Corporation
  They're Only Human - Tap into Unconscious Emotional Drivers to Greatly Increase Your Marketing Impact

Mark Stuyt, Neural Selling
  Delivering a Killer CRM Sales Presentation

Rick McCutcheon, Adxstudio

Nelson Lopes, Microsoft
  Stop Demoing Products and Start Demoing Strategic Solutions

Derik Bormann, NetWork Center, Inc.
  Seeing through (Production) Walls

Matt Parks, HP Enterprise Services
  Key Platform Enhancements in Microsoft Dynamics CRM 2013

Mike Carter, Microsoft
 
      Big Data in Consumer Marketing: Challenges in the Health Insurance Sector

James Speer, Blue Cross Blue Shield of Louisiana
    Server-Side Synchronization and Outlook Client in Microsoft Dynamics CRM 2013

Gordon Chang, Microsoft
  Application Lifecycle Management (ALM) for CRM Projects - Part II

Shan McArthur
Adxstudio
 
4:15 - 4:45   Coffee Break  
4:45 - 6:00   Partner Differentiation - How Are You Different From Other Partners?

Dan Kraus, Leading Results

Mike Holland, Management Advisory Systems
  Keywords, Channels, Playlists Oh My! Optimizing Videos for Youtube

Anya Ciecierski, CRM Software Blog
  The Chief Marketing Officer Imperative for Customers in 2013 and How Partners Can Help Make or Break a Customer's Success

Lou Antonucci, Scribe Software
   
  Delivering the Ideal Multi-Channel Customer Experience

Bart Sneary, Avtex
  Performance Tuning, and Troubleshooting CRM On Premise and Online

Derik Bormann, NetWork Center, Inc.

Matt Parks, HP Enterprise Services
  Designing and Implementing Read Based Data Integrations

Dustin Domerese, Dynamic Consultants Group
 
          Integrated Marketing Management with Marketing Pilot

Mauro Marinilli, Microsoft
   
    Increasing Profit Margins with Social Media Marketing

Amiee Keenan, myappsanywhere.com
      Building a Reporting Database for CRM On-Premise and CRM OnLine

Scott Sewell, Customer Effective
   
          Upgrade Considerations for Microsoft Dynamics CRM 2013

Mitch Milam, xRM Coaches

Joey Peng, Microsoft
   
6:00 - 7:00   Expo Village
8:00 - 12:00 am   House of Blues
    Tuesday, November 5
8:00 - 9:00   Breakfast 
8:00 - 7:00   Expo and Microsoft Help Desk Open
9:00 - 10:15   Customer Showcase: CRM...Taking It From Implementation to Loyalty

Melissa Singer, Signature Flight Support
10:15 - 10:45   Coffee Break
10:45 - 12:15   App Challenge Showdown
12:15 - 1:15   Lunch & ISV Showcases
    ISV Showcases
12:30 - 1:00   Building Cloud Revenue Streams - The Strategy for Your Future

Lou Antonucci, Scribe Software
  Field Service Optimization

Chad Niswonger, WennSoft
  Historical Trend Analysis and B.I. Visualization for Microsoft Dynamics CRM

Kris Kyritzopoulos, Corporate Renaissance Group
  CoreMotives: Marketing Power for Microsoft Dynamics CRM

Rhett Thompson, Silverpop
  Comparison of CRM Rules 2013 to Microsoft Dynamics CRM 2013 Business Rules (PBL)

Dave Carr, Visionary Software
   
Tracks   Accelerate   Market   Sell    Demo   Deploy   Extend  
Audience   Practice Development   Marketers   Sales Professionals   Sales Engineers   Consultants   Developers  
1:15 - 2:30   Stories from the War Zone: How to Compete with Salesforce.com Part I

Rick McCutcheon,
Adxstudio

Eric Pozil, CRM Northwest

Vince Lopicola, Microsoft

Scott Mangelson, Amllp
  Maximizing the Online Opportunity through Non-Traditional Marketing

Christine Zmuda, Microsoft

Emily Stone, Microsoft
  Stories from the War Zone: How to Compete with Salesforce.com Part I

Rick McCutcheon,
Adxstudio

Eric Pozil, CRM Northwest

Vince Lopicola, Microsoft

Scott Mangelson, Amllp
  What are Customers REALLY Thinking?

Cathy Brown, BDO Canada
  The 3D Mobile Framework: Decide, Develop and Deploy Using Field Proven Tools and Techniques

Brad Koontz, Customer Effective

Paul Way, Customer Effective
  Windows Azure Integration with Microsoft Dynamics CRM Online

Kevin Bowling, Microsoft
    Inbound Marketing: Simple Steps to Getting Found Online

Dan Kraus, Leading Results
      FetchXML for the Functional Consultant

Josh Behl, Summit Group Software
  Getting from Point A to Point B: How to Leverage Instance Adapter in Various Deployment Strategies

Jimmy Palacios, Tribridge
2:30 - 3:00   Coffee Break
3:00 - 4:15   Stories from the War Zone: How to Compete with Salesforce.com Part II

Rick McCutcheon,
Adxstudio

Eric Pozil, CRM Northwest

Vince Lopicola, Microsoft

Scott Mangelson, Amllp
  Improving Your Website: 5 Things You Can Do To Make a Differenece in Traffic Tomorrow

Jonathan Keener,
Schraff
  Stories from the War Zone: How to Compete with Salesforce.com Part II

Rick McCutcheon,
Adxstudio

Eric Pozil, CRM Northwest

Vince Lopicola, Microsoft

Scott Mangelson, Amllp
  Selling Mobile CRM: Recommending the Best Solution

Brad Koontz, Customer Effective
  Rethinking User Adoption - A New Solution to an Old Problem

Ryan Brubaker, Allegient
  Dynamic Ribbon Menus and Flyouts Including Microsoft Dynamics CRM 2013 Navigation and Sitemap

Richard Riddle, Columbus
          Implementation and Agile Methodologies - When is Agility a Good Thing (And When is it NOT)

Jenn Schoemer, Rockton Software

Neil Benson, Slalom Consulting
 
    LinkedIn on LinkedIn: Utilizing Social Networks in Marketing and Selling

Ralf VonSosen, LinkedIn Sales Solutions
    Scoping and Selling Successful Data Integration Projects

Pierre Hulsebus, Scribe Software
   
          What's New in Dynamics CRM 2013 Business Processes

Richard Knudson
Magenium Solutions, L.L.C.
 
4:15 - 4:45   Coffee Break
4:45 - 6:00   Building and Executing Your Marketing Plan

Mike Holland, Management Advisory Systems. Corp
  The Marketing Automation Landscape - Technology to Track, Acquire, Score & Nurture Leads

Chuck Schaeffer, Tectura
  Building a Compelling Business Case

Marek Omilian,
Value Prism Consulting
  Building the Killer Demo to Beat Salesforce.com

Laura Robinson, Microsoft
  The New World of Business Process Management with Microsoft Dynamics CRM 2013

Joey Peng, Microsoft
  Business Intelligence and Microsoft Dynamics CRM: Beyond SQL Reporting Services

Josh Behl, Summit Group Software
      Unwinding the "No Decision" - How to Ensure Your Opportunity is Funded

Mark Stuyt,
Neural Selling
    Taming the Beast of Microsoft Dynamics CRM Security

Scott Sewell, Customer Effective
  Deep Dive into Plugins

Matt Parks, HP Enterprise Services
6:00 - 7:30   Expo Village
                         
    Wednesday, November 6
8:00 - 9:00   Breakfast 
8:00 - 12:30   Expo and Microsoft Helpdesk Open
Tracks   Accelerate   Market   Sell    Demo   Deploy   Extend  
Audience   Practice Development   Marketers   Sales Professionals   Sales Engineers   Consultants   Developers  
9:00 - 10:00   Finding Your Way: Understanding and Navigating Microsoft Tools and Resources

Christine Zmuda, Microsoft

Emily Stone, Microsoft
  Speak with Authority, Using Your Customer's Words to Set Yourself Apart in the Marketplace

Dan Kraus,
Leading Results,

Donna Krizik, Crestwood Associates
  Better Strategic Client Conversations: How to Sell CRM as a Company-wide Initiative

JC Quintana, Hewlett-Packard Corporation
  Demo for Success: Part I

Laura Robinson, Microsoft
  Bi-lateral Data Synchronization of Multiple Dynamics CRM Deployments in a Distributed and Unreliable Customer Environment

Kevin Bowling, Microsoft
  Round Table - Application Lifecycle Management

Shan McArthur, Adxstudio
David Berry, Avtex
    Marketing Writing Workshop: Creating Content To Attract Prospects And Search Engines

Anya Ciecierski, CRM Software Blog
      Ask The Experts Grab Bag: Implementation Best Practices

Neil Benson,
Josh Behl,
Jenn Schoemer,
Richard Knudson, Scott Sewell ,
Matt Parks,
Bob Zeman
  Round Table - Mobile Application Development

Brad Koontz,
Paul Way,
Gina Renner
10:00 - 10:30   Coffee Break
10:30 - 11:30   Damn! I Wish I Would've Known That!

Mike Holland, Management Advisory Systems. Corp

David Kohar, Zero2Ten

John Hendrickson, InterDyn BMI

Richard Wu, Webfortis
  Worth the Effort: Referral, Network Marketing and LinkedIn

Dan Kraus, Leading Results

Michelle Horn, Leading Results, Inc
  8 Keys to Managing the Sales Process

Chris Jennings, Sandler Training
  Demo for Success: Part II

Laura Robinson, Microsoft
  Get Your Questions Answered on Microsoft Dynamics CRM 2013: Ask the Experts

R & D Team, Microsoft
         
11:30 - 12:30   Lunch
12:30 - 1:30   Closing Keynote: A Look Into the Future: Beyond 2013

Bill Patterson, Microsoft
1:30 - 2:00   Executive Q&A